OUR WORK FLOW
OUR CUSTOMER'S EXPERIENCE
We apply 12 hours turn around for photo-enhancement, items removal, day to dusk and 24 hours for the rest of services. In case you are expecting a rush turnaround, please notify us.
Our Customer Service Team at firstname.lastname@example.org will create you and your team an account to access to the file transfer platforms via our own server at Ibox Cloud or FTP.
In case you receive any output which does not meet SLA-quality, please feedback to our CSO and we will redo and deliver this (unlimited redo) within 4 hours of working for 12 hours of turn around services and 12 hours for the rest of services.
Our CS team will send you notification email about your order status with Imagtor (time in and time out)
Imagtor always have bulk discount for our valued customer. Please tell us to have bulk discount if you have high monthly volume output
We mainly accept Bank transfer for fulfilling your payment with Imagtor. Payoneer is the optional choice for you.